| Session | Module | Domain | Description | E-Learning | Assessment | Handouts |
| 27 | Comparing RPA with other transformational initiatives, Industry trends and case studies | Elective – RPA | Understanding the economic/technology/demographic and consumer preference shift which is leading to the push towards RPA | VIEW | ATTEMPT | DOWNLOAD |
| RPA compared to other traditional process transformation approaches (IT transformation, BPMS and outsourcing) | ||||||
| BPM spend statistics on RPA along with growth projections for total spends on RPA | ||||||
| More customers are asking for RPA inclusion in new and extended contracts (research statistics) | ||||||
| Contact center, examples of how RPA is being implemented : Case studies (2-3) and videos of implementation and participants sharing of their understanding of RPA. Examples on touchless AP, invoice processing automation, vendor management automation, accruals journal entries automation will be covered with end to end process flow. |