| Session | Module | Domain | Description | E-Learning | Assessment | Handouts |
| 20 | Case Study | Introduction to Tech | Case presentations on use of technology for various applications in BPM industry | VIEW | ATTEMPT | DOWNLOAD Delloite- SMACDOWNLOAD Robots and Golden Record Management SystemDOWNLOAD Keste Enterprise Mobility Case Study11102014 DOWNLOAD How Indian eCommerce firms are using the power of SMAC to boost their competitivenessDOWNLOAD Enterprise Mobility Putting People First |