| Session | Module | Domain | Description | E-Learning | Assessment | Handouts |
| 6 | Email writing skills | MCCI | Introduction to E- Mail Structure | VIEW | ATTEMPT | DOWNLOAD |
| E- Mail Etiquette – Do’s and Don’t’s | ||||||
| Grammar , Punctuation and spelling wrt to E- mail writing | ||||||
| Email writing exercise | ||||||
| Trainer gives feedback on E- mails written |